Help & Support

Having trouble, found a bug, or just have a question? Here's how to reach us. We usually reply within a day or two.

Report a bug

Something not working right? Send us the details and we'll get it fixed. The email is pre-filled with what helps us reproduce it.

Questions about your account, billing, or how something works? Email our team directly.

Practice with other learners and chat with the hosts on our Discord server.

A lesson won’t play or load.

Try refreshing the page first. If it still fails, report a bug above and include the lesson’s URL and your device/browser.

How do I cancel or change my membership?

Manage your plan from Settings, or email us at Contact@Culips.com and we’ll help.

I found a mistake in a transcript or study guide.

Thank you! Please report it with the lesson URL so we can correct it.